how to cancel a takealot order


Cancelling an order on Takealot can be a simple and hassle-free process. Whether you’ve had a change of heart, found a better deal, or simply no longer need the item, this guide will walk you through the steps to cancel your Takealot order. Read on to learn how to cancel an order easily and efficiently.

Step 1: Access your Takealot account

To begin the cancellation process, first, you need to access your Takealot account. Open your web browser and go to the Takealot website. Log in using your email address and password associated with your account. If you don’t already have an account, you’ll need to create one.

Step 2: Locate your order history

how to cancel a takealot order

Once logged in, navigate to your account settings or dashboard. Look for an option that says “Order History” or something similar. Click on it to access a list of all recent orders made through your Takealot account.

Step 3: Find the order to cancel

In your order history, locate the specific order that you wish to cancel. Takealot organizes orders by date, making it easier to find recent purchases. Click on the order details to open a new page with more information about your purchase.

Step 4: Initiate the cancellation

Once you’re on the order details page, you’ll find an option to cancel the order. Look for a button or link that says “Cancel Order” or something similar. Click on it to begin the cancellation process.

Step 5: Select a cancellation reason

Upon clicking the cancellation button, Takealot may ask you to select a reason for the cancellation. Choose the option that best describes why you wish to cancel the order. This step helps Takealot improve their service and understand customer preferences.

Step 6: Review cancellation information

Before finalizing the cancellation, Takealot will present you with a summary of the order details and the cancellation request. Take a moment to review the information and make sure it’s accurate. If everything looks correct, proceed to the next step.

Step 7: Confirm the cancellation

Once you’ve reviewed the cancellation information, you’ll need to confirm the cancellation request. Look for a button or link that says “Confirm Cancellation” or something similar. Clicking on this button will send your cancellation request to Takealot.

Step 8: Await cancellation confirmation

After confirming the cancellation, Takealot will process your request. You should receive a cancellation confirmation email from Takealot shortly. This email will contain the details of your cancellation and any relevant refund information.

Step 9: Check your refund status

If the cancellation request was successful, Takealot will process your refund. Depending on your payment method and the status of the order, the refund could take a few days to appear in your account. Check your bank statement or payment provider to ensure the refund has been processed accordingly.


Cancelling a Takealot order is a straightforward process that can be completed in just a few easy steps. By following the steps outlined in this guide, you’ll be able to cancel your order hassle-free and await your refund. Remember to carefully review all the cancellation information and keep an eye out for the confirmation email from Takealot. Now you can make changes to your orders with ease and peace of mind.

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