how to cancel caller tune on mtn

How to Cancel Caller Tune on MTN

Caller tunes are a fun way to personalize your phone and entertain your callers with a catchy song or jingle. However, there may come a time when you want to cancel your caller tune on MTN. Whether you’re looking to change your tune or simply want to go back to the default ringtone, cancelling your caller tune is a simple process. In this article, we will guide you through the steps to cancel your caller tune on MTN.

Step 1: Dial the Deactivation Code

To begin the cancellation process, you need to dial the deactivation code provided by MTN. Simply open your phone’s dialer and enter the deactivation code, which is usually “*170#”. Once you have entered the code, press the call button.

Step 2: Select “Services”

After dialing the deactivation code, a menu will appear on your screen. Look for the option that says “Services” and select it by pressing the corresponding number or tapping on the screen. This will take you to the services menu.

Step 3: Choose “Caller Tune”

In the services menu, look for the option that says “Caller Tune” and select it. This will open a new menu specifically for managing your caller tune settings.

Step 4: Select “Cancel”

Inside the caller tune menu, you should see an option to “Cancel” your current tune. Select this option to initiate the cancellation process. A confirmation message may appear on your screen, asking you to confirm the cancellation. Follow the prompts and confirm your decision to proceed.

Step 5: Verify Cancellation

Once you have confirmed the cancellation, MTN will send you a verification message to ensure that the caller tune has been successfully canceled. This message will typically contain information about your current status and any remaining charges, if applicable. Keep this message for your reference.

Step 6: Check Your Caller Tune Status

To ensure that your caller tune has indeed been canceled, you can check your tune status. Simply go back to the main menu and navigate to the “Services” section again. This time, select “Caller Tune Status” to see if your tune is still active or if it has been canceled.

Step 7: Contact MTN Customer Service (Optional)

If you’re having any issues with the cancellation process or if you have any additional questions, it’s always a good idea to reach out to MTN customer service. They have dedicated representatives who can assist you with any concerns you may have.

Now that you know the steps to cancel your caller tune on MTN, you can easily change or remove your current tune whenever you want. Whether you’re looking for a fresh start or simply want to switch to a new tune, following these steps will help you navigate the cancellation process smoothly. Remember to keep the verification message and check your tune status to ensure that the cancellation has been successful.