how to cancel order on takealot


Takealot is a popular online shopping platform that offers a variety of products. However, there may come a time when you need to cancel an order for various reasons. In this article, we will guide you through the step-by-step process of canceling an order on Takealot, ensuring a hassle-free experience.

Logging into your Account

The first step to canceling an order on Takealot is to log into your account. Open your preferred web browser and visit the Takealot website. Click on the “Sign In” button located at the top right corner of the homepage. Enter your registered email address and password, then click “Sign In” to access your account.

how to cancel order on takealot

Locating your Order

After successfully logging in, navigate to your account dashboard. Look for the “Orders” or “Purchase History” tab and click on it. This will display a list of all your recent orders.

Identifying the Order to Cancel

Once you are on the order history page, locate the specific order that you want to cancel. You can use the search bar or scroll through the list to find it. Click on the order details to proceed with the cancellation process.

Initiating the Cancellation Process

On the order details page, you will find the option to cancel your order. Look for a button or link that says “Cancel Order” and click on it. Takealot may ask for a reason for cancellation, so provide a brief explanation in the designated field.

Confirming the Cancellation

After submitting the cancellation request, Takealot will process your request and confirm the cancellation via email. It is important to keep an eye on your registered email address for any updates regarding the cancellation status.

Refund Process

Once the cancellation is confirmed, Takealot will initiate the refund process. The time it takes for the refund to reflect in your account may vary depending on your bank or payment method. In case of any delays or issues, you can contact Takealot’s customer support for further assistance.


Cancelling an order on Takealot is a straightforward process that can be done through your account’s order history page. By following the steps outlined in this article, you can easily cancel an order on Takealot and expect a refund in due course. Remember to provide a valid reason for cancellation and keep track of your email for updates on the cancellation status. Ensuring a seamless online shopping experience.

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