how to cancel showmax

How to Cancel Showmax: A Simple Step-by-Step Guide

Are you looking to cancel your Showmax subscription but feeling unsure about the process? Don’t worry, we’ve got you covered! In this comprehensive guide, we will walk you through the entire cancellation process, ensuring a smooth and hassle-free experience.

Step 1: Log in to your Showmax account

Before canceling your Showmax subscription, you’ll need to log in to your account. Head over to the Showmax website and click on the “Sign In” button located at the top right corner of the page. Enter your login credentials and click “Sign In.”

how to cancel showmax

Step 2: Go to “My Account”

Once you’re logged in, locate the drop-down menu next to your profile picture or initials, usually found in the top right corner of the page. Click on it, and then select “My Account” from the options that appear.

Step 3: Navigate to “Manage Subscription”

Within your Showmax account settings, you’ll find various tabs and options. Look for the tab labeled “Manage Subscription” or something similar. Click on it to proceed to the next step.

Step 4: Cancel your subscription

In the “Manage Subscription” section, you’ll find details about your current subscription plan. Look for the cancellation option, which is typically represented by a button or link. Click on it to initiate the cancellation process.

Step 5: Select a cancellation reason

After clicking on the cancellation option, you’ll be asked to provide a reason for canceling your Showmax subscription. Choose the most appropriate reason from the available options. This step helps Showmax gather feedback to improve their services.

Step 6: Confirm your cancellation

Once you’ve selected a cancellation reason, you’ll be prompted to confirm your decision. Showmax might offer you alternative options or discounts to retain your subscription. If you still wish to proceed with the cancellation, click on the confirmation button.

Step 7: Verify your cancellation

After confirming the cancellation, Showmax may ask you to verify your decision. This step helps prevent accidental cancellations. Follow the on-screen instructions to verify your cancellation request.

Step 8: Receive confirmation of cancellation

Shortly after completing the cancellation process, Showmax will send you a confirmation email. This email serves as proof of your cancellation and includes important details such as the effective cancellation date.

Step 9: Check your billing statements

It’s always a good idea to keep an eye on your billing statements to ensure that you’re no longer being charged for the Showmax subscription. Make sure the subscription fee is no longer deducted from your bank account or credit card.

Step 10: Explore other streaming options

Now that you’ve successfully canceled your Showmax subscription, you might be interested in exploring alternative streaming services. There are numerous options available, such as Netflix, Hulu, Disney+, and Amazon Prime Video. Take some time to research and find the one that best suits your preferences and content requirements.


Cancelling your Showmax subscription is a simple process that can be completed in just a few steps. By following our step-by-step guide, you can ensure a smooth cancellation experience. Remember to check your billing statements and explore other streaming options to continue enjoying your favorite TV shows and movies.

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