how to check airtime on telkom

How to Check Airtime on Telkom

If you are a Telkom subscriber, it’s important to keep track of your airtime balance to ensure you don’t run out unexpectedly. Checking your airtime balance is a simple process that can be done through various methods. In this article, we will guide you through the steps to check your airtime on Telkom.

Method 1: USSD Code

The easiest and quickest way to check your airtime balance on Telkom is by using a USSD code. Simply follow these steps:

1. Open the phone dialer on your mobile device.
2. Dial *188# and press the call button.
3. A menu will appear on your screen with different options.
4. Select the option that corresponds to checking your airtime balance.
5. Your remaining airtime balance will be displayed on your screen.

Method 2: Telkom Mobile App

Telkom provides a convenient mobile app that allows you to manage your account, including checking your airtime balance.

1. Download and install the Telkom Mobile App from your device’s app store.
2. Open the app and log in using your Telkom credentials.
3. Once logged in, navigate to the account or balance section within the app.
4. Your airtime balance will be displayed on the screen.

Method 3: Online Portal

If you prefer to check your airtime balance through a web browser, Telkom provides an online portal for account management.

1. Open a web browser on your device and go to the Telkom online portal (www.telkom.co.za).
2. Log in to your Telkom account using your credentials.
3. Once logged in, navigate to the account or balance section on the portal.
4. Your airtime balance will be displayed on the screen.

Method 4: Customer Service

If you are unable to check your airtime balance using the above methods, you can reach out to Telkom’s customer service for assistance.

1. Contact Telkom’s customer service through their dedicated phone line or email.
2. Explain the issue and request assistance in checking your airtime balance.
3. The customer service representative will provide you with your airtime balance.

By following these methods, you can easily check your airtime balance on Telkom. It’s important to stay informed about your airtime to avoid any unexpected interruptions in your communication needs. Now that you know how to check your airtime balance, you can ensure you always have enough credit to stay connected.