how to check balance on telkom


In this article, we will guide you on how to check your balance on Telkom. Telkom is a popular telecommunications company that offers various services such as mobile prepaid and postpaid plans, data bundles, and more. To keep track of your balance and usage, it is essential to know how to check your balance easily. This article outlines different methods to check your balance on Telkom, ensuring a hassle-free experience for you.

Method 1: Using USSD Codes

The most common and convenient way to check your Telkom balance is by using USSD codes. These codes are short and quick commands that you can enter on your mobile phone’s dial pad. Here’s how you can check your balance:

  1. Open the dial pad on your phone.
  2. Dial *188# and press the call button.
  3. how to check balance on telkom

  4. A menu will appear on your screen with various options.
  5. Choose the option that relates to balance or airtime.
  6. Your current balance will be displayed on the screen.

This method is simple and can be used on any mobile phone, making it accessible to all Telkom subscribers.

Method 2: Using Telkom Mobile App

If you prefer a more user-friendly interface, you can download the Telkom Mobile App on your smartphone. The Telkom Mobile App allows you to manage your account, check your balance, top up airtime, purchase data bundles, and more. Follow these steps to check your balance using the app:

  1. Download the Telkom Mobile App from your app store (available for both Android and iOS).
  2. Install and open the app on your smartphone.
  3. Log in with your Telkom credentials or create a new account if you don’t have one.
  4. Once logged in, you will see your account overview.
  5. Look for the balance or airtime section to view your current balance.

The Telkom Mobile App provides a visually appealing and interactive way to manage your Telkom account.

Method 3: Calling Customer Service

If you are unable to use the USSD codes or the mobile app, you can always call Telkom’s customer service to inquire about your balance. Here’s what you need to do:

  1. Find the Telkom customer service number.
  2. Dial the customer service number using your phone.
  3. Follow the voice prompts to connect with a customer service representative.
  4. Provide your account information and request your balance.
  5. The customer service representative will provide you with the details.

While this method may involve more time and effort, it can be useful if you prefer speaking with a customer service representative directly.


Checking your balance on Telkom is a simple task that can be done using USSD codes, the Telkom Mobile App, or by calling customer service. By knowing your balance, you can efficiently manage your usage and ensure uninterrupted services. Choose the method that suits you best to check your Telkom balance and enjoy the convenience of staying connected.

Similar Posts