how to check mtn balance

How to Check your MTN Balance

MTN is one of the leading mobile network providers, offering a wide range of services. If you are an MTN subscriber, it is essential to know how to check your balance to effectively manage your usage and stay connected without interruptions. In this article, we will guide you through the different methods to check your MTN balance, ensuring you can stay on top of your mobile account.

Method 1: Using the USSD Code

The most convenient way to check your MTN balance is by using the USSD code provided by MTN. Simply follow these steps:

how to check mtn balance

  1. Open your phone’s dialer
  2. Dial *556#
  3. Press the call button
  4. A message will pop up, displaying your remaining balance

This method is straightforward and fast. Within seconds, you can check your MTN balance without any hassle.

Method 2: Using the MTN Mobile App

If you prefer a more user-friendly and interactive approach, you can use the official MTN Mobile App, available on both Android and iOS platforms. Follow these steps to check your balance:

  1. Download the MTN Mobile App from Google Play Store or the App Store
  2. Install and open the app on your smartphone
  3. Sign in using your MTN account credentials
  4. On the main dashboard, locate and tap on the “Balance” or “Account” section
  5. Your remaining balance will be displayed within the app

The MTN Mobile App provides additional features such as data usage tracking, personalized offers, and easy access to customer support. It offers a comprehensive solution for managing your mobile account efficiently.

Method 3: Via SMS

If you do not have access to the MTN Mobile App or prefer a simple method, you can check your balance via SMS. Here’s what you need to do:

  1. Create a new text message on your phone
  2. Type “BAL” (without the quotation marks) in the message body
  3. Send the message to 131
  4. You will receive an SMS response shortly, providing your remaining balance

Checking your MTN balance through SMS is a convenient option, especially when you have limited internet access or prefer not to use an app.

Method 4: Contacting MTN Customer Service

If all else fails, you can always reach out to MTN’s customer service for assistance. They can provide your balance information upon verification of your account details. To contact MTN customer service, follow these steps:

  1. Open your phone’s dialer
  2. Dial 180
  3. Press the call button
  4. Follow the automated instructions to reach the customer service representative
  5. Provide the necessary details for authentication
  6. Ask for your current balance information

MTN customer service is available 24/7 and is ready to assist you with any inquiries regarding your account balance or other services.


Knowing how to check your MTN balance is crucial to managing your mobile account effectively. Whether you prefer using USSD codes, mobile apps, SMS, or contacting customer service, there are multiple convenient methods at your disposal. Stay on top of your MTN balance and enjoy seamless connectivity with these easy-to-follow steps.

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