how to do cash send on capitec without the app

Introduction

In this article, we will guide you on how to perform a cash send transaction with Capitec Bank without using the app. Cash send is a convenient service offered by Capitec that allows you to send money to anyone with a South African cellphone number, even if they don’t have a bank account. Let’s explore the step-by-step process of performing a cash send transaction without the Capitec app.

Step 1: Visit a Capitec ATM

To initiate a cash send transaction without the app, you need to visit a Capitec ATM. Locate the nearest Capitec ATM using the bank’s website or mobile site.

Step 2: Insert Your Capitec card

Once you have found a Capitec ATM, insert your Capitec card into the card slot provided.

Step 3: Enter Your PIN

Enter your PIN on the ATM keypad to proceed with the transaction. Make sure to keep your PIN secure and never share it with anyone.

Step 4: Select “Cash Send” Option

On the ATM screen, you will be presented with a range of options. Look for the “Cash Send” option and select it.

Step 5: Enter the Recipient’s Cellphone Number

Now, you will need to enter the cellphone number of the recipient to whom you want to send money. Make sure to double-check the accuracy of the number before proceeding.

Step 6: Enter the Amount to Send

Once you have entered the cellphone number, the ATM will ask for the amount of money you wish to send. Carefully enter the desired amount using the keypad.

Step 7: Verify the Transaction Details

Before finalizing the transaction, the ATM will display a summary of the transaction details. Take a moment to review the information and ensure everything is accurate.

Step 8: Confirm the Transaction

If all the details are correct, select the “Confirm” option on the ATM screen to proceed with the cash send transaction.

Step 9: Obtain the Voucher

After confirming the transaction, the ATM will generate a voucher. This voucher contains a unique reference number that the recipient will need to collect the cash at a Capitec ATM or partner store.

Step 10: Share the Voucher Details

Share the voucher details, including the unique reference number, with the recipient. Advise them to visit a Capitec ATM or partner store and follow the instructions to collect the cash.

Step 11: Inform the Recipient about Collection

It is important to inform the recipient that you have sent them money via cash send. Make sure they are aware of the voucher details and the necessary steps to collect the cash.

Conclusion

Performing a cash send transaction with Capitec Bank without using the app is a straightforward process. Simply visit a Capitec ATM, follow the step-by-step instructions, and share the voucher details with the recipient. This convenient service allows anyone with a South African cellphone number to receive money quickly and easily, even without a bank account.