How to Send Money Using Capitec Bank’s Cash Send Feature
Sending money to friends or family has become easier than ever with Capitec Bank’s Cash Send feature. Whether you need to transfer funds to your loved ones or pay someone who doesn’t have a bank account, Capitec offers a convenient and secure way to do so. In this article, we will guide you on how to make a cash send transaction using Capitec Bank.
Step 1: Accessing Capitec Bank’s Mobile Banking App
To begin the process, you will need to download and install Capitec Bank’s mobile banking app on your smartphone. Open the app and enter your username and password to log in.
Step 2: Navigating to the Cash Send Feature
Once you are logged in, navigate to the main menu of the mobile banking app. Look for the “Transact” or “Payments” option and click on it. From the list of available payment options, select “Cash Send.”
Step 3: Entering the Recipient’s Details
In the Cash Send section, you will be prompted to enter the recipient’s information. This includes their full name, contact number, and the amount of money you wish to send. It’s important to double-check the recipient’s details to avoid any errors or delays.
Step 4: Confirming the Transaction
After entering the recipient’s information, take a moment to review the details you have entered. Make sure the recipient’s name and contact number are correct, and verify the amount you wish to send. Once you are confident that all the information is accurate, proceed to confirm the transaction.
Step 5: Authorizing the Cash Send Transaction
For security purposes, you will need to authorize the cash send transaction using your unique mobile banking PIN or biometric identification (such as fingerprint or facial recognition). This ensures that only you can approve the transaction.
Step 6: Informing the Recipient
Once the transaction is successfully authorized, the recipient will receive an SMS notification with a unique reference number. It’s important to inform the recipient of this reference number, as they will need it to cash out the funds.
Step 7: Withdrawing the Funds
The recipient can withdraw the funds in various ways, depending on their preference and access to banking services. They can visit a Capitec Bank branch, an authorized Cash Send retailer, or select ATMs to withdraw the money. At the withdrawal point, the recipient will need to provide the unique reference number received via SMS.
Step 8: Confirming the Transaction Completion
After the recipient has successfully withdrawn the funds, it is essential to follow up with them to confirm the completion of the transaction. This step ensures that the money reached the intended recipient, giving you peace of mind.
Conclusion
Capitec Bank’s Cash Send feature offers a simple and convenient way to send money to friends and family. By following the easy steps outlined above, you can complete a cash send transaction quickly and securely using Capitec’s mobile banking app. Experience the convenience of Cash Send and make it easier for your loved ones to access the money they need, even if they don’t have a bank account.
