how to get proof of payment on fnb app

How to Get Proof of Payment on FNB App

Are you struggling to find proof of payment for a transaction you made on the First National Bank (FNB) app? Look no further! In this article, we will walk you through the steps to easily obtain proof of payment on the FNB app. Whether you need it for personal records, reimbursement purposes, or any other reason, FNB has made it convenient for users to access and download their payment confirmations.

Step 1: Open the FNB App

First and foremost, unlock your smartphone and navigate to the FNB app. Tap the app icon to launch it.

Step 2: Log in to Your Account

Enter your login credentials, including your username and password, to access your FNB account. If you haven’t registered for online or mobile banking, you will need to do so before proceeding.

Step 3: Select the “Transactions” Option

Once you have successfully logged in, you will be directed to the FNB app home screen. Look for the “Transactions” option and tap on it to proceed.

Step 4: Find the Relevant Transaction

In the “Transactions” section, you will find a list of your recent transactions. Browse through the list and locate the transaction for which you need proof of payment. Tap on the transaction to view more details.

Step 5: Request Proof of Payment

Within the transaction details, you should see an option to request or download proof of payment. Click on this option to proceed.

Step 6: Choose the Format

Next, you will be prompted to select the desired format for your proof of payment. FNB typically offers options such as PDF, email, or SMS. Choose the format that best suits your needs.

Step 7: Enter Recipient Details (if applicable)

If you selected email or SMS as the format, you may need to provide the recipient’s email address or mobile number. Ensure that you enter the information accurately to ensure the proof of payment reaches the intended recipient without any issues.

Step 8: Confirm and Send

Double-check all the information you have entered to ensure its accuracy. Once you are satisfied, click on the “Confirm” or “Send” button to initiate the request for proof of payment.

Step 9: Check Your Inbox

If you chose the email or SMS format, check your email inbox or your mobile messaging app for the proof of payment. FNB will send you the requested document within a few minutes.

Step 10: Download and Save the Proof of Payment

Once you have received the proof of payment, open the email or message and locate the attachment or download link. Click on it to download the proof of payment file. Save the document to a secure location on your device or cloud storage for future reference.

Congratulations! You have successfully obtained the proof of payment for your transaction on the FNB app. Remember to keep a copy of the document for your records.

By following these simple steps, you can easily access and download proof of payment on the FNB app. Whether you need it for personal or business purposes, keeping a record of your transactions is essential.

Don’t delay. Try it out today and experience the convenience FNB provides with their user-friendly app! Should you encounter any difficulties during the process, feel free to contact FNB’s customer support for assistance.