how to send call back on vodacom

How to Send a Callback on Vodacom

Have you ever struggled to get through to someone on a phone call? It can be frustrating, especially when you urgently need to speak with them. Luckily, Vodacom offers a convenient feature called “Call Back” that allows you to request a callback from a busy recipient. In this article, we will guide you on how to use this feature and ensure you never miss an important call again.

Step 1: Dial the Callback Code

To initiate a callback request on Vodacom, you’ll need to dial a specific code. Simply pick up your phone and enter *111*phone_number# and press the call button. Replace “phone_number” with the recipient’s mobile number whom you want to reach. Remember to include the country code if the person is in a different country.

Step 2: Wait for the Confirmation SMS

how to send call back on vodacom

After dialing the callback code, Vodacom will send you a confirmation SMS indicating that your request has been received. The SMS will also notify you about the estimated time when the person you’re trying to reach will be available. This allows you to plan your time accordingly and know when to expect the callback.

Step 3: Prepare for the Callback

While waiting for the callback, make sure you are in an area with good network coverage. Find a quiet place where you can have a conversation without any interruptions. If necessary, have any relevant documents or notes at hand to ensure you make the most out of the call. Being prepared will help you convey your message clearly and efficiently.

Step 4: Answer the Callback

Once it’s time for the callback, ensure that your phone is nearby and easily accessible. As soon as you receive the call, answer it promptly and greet the person on the line. Remember to be polite and concise during the conversation, as it may be just as valuable for the other person’s time as it is for yours.

Tips for a Successful Callback

1. Choose the right timing

Before requesting a callback, consider the recipient’s availability. Avoid calling during their working hours, meal times, or any other time when they may be occupied with other essential tasks. By choosing the appropriate time, you increase the likelihood of reaching them and having a meaningful conversation.

2. Be clear about the purpose

Prior to placing the callback request, think about what you want to discuss with the recipient. By having a clear and concise purpose in mind, you can avoid any confusion and ensure that both parties are on the same page during the call. This will help you achieve your desired outcome more efficiently.

3. Respect the callback time

If Vodacom provides you with an estimated time for the callback, make sure you are available and ready to receive the call during that period. Respect the other person’s time by being punctual and attentive. If you miss the callback, you may need to request another one, which could cause unnecessary inconvenience for both parties.

4. Follow up if necessary

If the callback doesn’t resolve your query or if you need further assistance, don’t hesitate to follow up with the recipient. Send a polite email or make another callback request if required. Remember that effective communication includes a clear exchange of information, so be proactive in seeking the answers or support you need.


Vodacom’s Call Back feature provides an easy and convenient way to reach someone even when they’re busy. By following the steps outlined in this guide, you can ensure that you never miss an important call again. Remember to use the feature responsibly and respect the recipient’s availability. Effective communication plays a crucial role in various aspects of our lives, so make the most of this handy feature and stay connected!

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