How to Withdraw Capitec Cash Send?

Are you looking to withdraw cash sent to you via Capitec Cash Send? In this article, we will guide you through the process step by step, ensuring a smooth and hassle-free experience. Capitec Cash Send is a convenient way to receive money, and by following our instructions, you can easily withdraw the funds and have them in your hands in no time.

how to withdraw capitec cash send

Step 1: Open the Capitec Mobile Banking App

The first step is to open the Capitec Mobile Banking app on your smartphone. If you haven’t already installed it, you can download it from your device’s app store. Once you have the app installed, launch it and enter your login details to access your account.

Step 2: Select the Cash Send Option

After logging in, navigate to the main menu of the app. Look for the option labeled “Cash Send” and tap on it. This will take you to the Cash Send screen.

Step 3: Choose “Withdraw Cash”

On the Cash Send screen, you will see various options. Look for the one that says “Withdraw Cash” and select it. This will initiate the cash withdrawal process.

Step 4: Enter Cash Send Details

Now, you need to provide the necessary details to withdraw the cash. Enter the Cash Send PIN provided to you by the sender. If you don’t have the PIN, contact the sender to obtain it.

Step 5: Select Your Withdrawal Method

On the same screen, you will see different withdrawal options. Choose the one that suits you best – either “ATM Withdrawal” or “Cash-out at Retailer.” Selecting “ATM Withdrawal” will allow you to withdraw the cash from a Capitec ATM, while “Cash-out at Retailer” permits withdrawal from selected retail stores partnering with Capitec.

Step 6: Find an ATM or Retailer

If you selected “ATM Withdrawal,” use the app’s ATM locator feature to find the nearest Capitec ATM. The app will provide you with directions to the ATM so you can easily locate it. If you chose “Cash-out at Retailer,” the app will display a list of partner retailers in your area. Choose one that is convenient for you.

Step 7: Withdraw Your Cash

Once you have reached the ATM or retailer, follow the on-screen instructions or ask for assistance from the ATM or retailer staff. Enter the necessary information, including the withdrawal amount, and collect your cash.

Step 8: Keep Your Receipt

After successfully withdrawing your cash, remember to keep the receipt provided by the ATM or retailer. This receipt serves as proof of the transaction and can be useful in case of any issues or discrepancies.


Withdrawing cash sent via Capitec Cash Send is a straightforward process that can be completed using the Capitec Mobile Banking app. By following the step-by-step instructions outlined in this article, you can easily access and withdraw your funds, ensuring a convenient and hassle-free experience.

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