why is my sassa r350 still approved but no payment?


If you have applied for a SASSA R350 grant and it has been approved but you have not received any payment, you may be wondering why this is the case. In this article, we will explore some possible reasons for the delay in receiving your payment and what steps you can take to resolve the issue.

Verification Process

One possible reason for the delay in your SASSA R350 payment could be due to the verification process. Once your application is approved, SASSA needs to verify your personal and banking details to ensure that they are correct. This verification process can sometimes take time, especially if there are discrepancies or errors in the information provided. It is essential to double-check the accuracy of your details during the application process to avoid any delays.

Backlog and High Volume of Applications

why is my sassa r350 still approved but no payment?

Another reason for the delay in payments could be attributed to a backlog or a high volume of applications. SASSA has been receiving an overwhelming number of applications for the R350 grant, and this has put a strain on their resources and processing capabilities. Due to the sheer volume of applications, it may take longer for your payment to be processed and disbursed. SASSA is working diligently to process all applications as quickly as possible, but delays are inevitable in such circumstances.

Technical Glitches and System Errors

Technical glitches and system errors can also be a cause for the delay in receiving your SASSA R350 payment. SASSA relies on various systems and technologies to process and disburse grants, and sometimes these systems encounter issues that need to be resolved. It is possible that your payment may be delayed due to such technical difficulties. In such cases, it is advisable to contact the SASSA helpline or visit your nearest SASSA office to report the issue and seek assistance.

Banking Delays

Delays in receiving your SASSA R350 payment may also be due to issues on the banking side. Sometimes, there may be delays or glitches in the banking system that prevent the funds from being transferred to your account. It is crucial to ensure that your banking details are correct and up to date. If you suspect that the delay is on the banking side, it is recommended to contact your bank and inquire about any potential issues that may be causing the delay.

Unresolved Queries or Documentation

In some cases, your payment may be delayed if there are unresolved queries or missing documentation associated with your application. SASSA may require additional information or documents to process your payment fully. It is essential to respond promptly to any communication from SASSA and provide the requested information to avoid any unnecessary delays in receiving your grant.

Steps to Resolve Payment Delays

If you find yourself in a situation where your SASSA R350 grant has been approved but you have not received any payment, there are several steps you can take to resolve the issue:

1. Contact SASSA

The first step is to contact SASSA to inquire about the status of your payment. You can reach out to them via their helpline or visit your nearest SASSA office. Provide them with your application reference number and any relevant information to help them locate your application and address the issue. They will be able to provide you with more information about any potential delays and guide you on the next steps.

2. Verify Your Details

Double-check your personal and banking details to ensure that there are no errors or discrepancies. Mistakes in your information can lead to payment delays or even rejection of your application. If you identify any issues, contact SASSA immediately to update your details and rectify any mistakes.

3. Follow up Regularly

If you have reported the issue to SASSA, it is crucial to follow up regularly to ensure that your case is being addressed. Keep track of any reference numbers or case IDs provided by SASSA and use them during your follow-up calls or visits. Persistence and regular communication can help prioritize the resolution of your payment delay.

4. Seek Assistance

If you are facing difficulties resolving the payment delay on your own, consider seeking assistance from organizations or agencies that specialize in assisting with social grant-related issues. There are various advocacy groups and community organizations that can provide guidance and support in navigating the process and escalating your case if necessary.


While it is frustrating to have your SASSA R350 grant approved but not receive any payment, there can be several reasons for this delay. Verification processes, backlogs, technical glitches, banking delays, and unresolved queries are some of the common factors that can contribute to the delay. By taking proactive steps, such as contacting SASSA, verifying your details, following up regularly, and seeking assistance if needed, you can increase the chances of resolving the payment delay and receiving your grant as soon as possible.

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